Emergency Call Boxes

  • Emergency Call Boxes

    Posted by Perry Soule on May 7, 2025 at 10:40 am

    Hello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?

    I’m interested in understanding how you are approaching the maintenance and future of these systems.

    Thanks in advance for any insights you can provide.

    Best regards,

    Perry?

    ——————————
    Perry Soule
    Director – Campus Safety
    The Culinary Institute of America
    Hyde Park NY
    United States
    ——————————

    Perry Soule replied 9 months ago 3 Members · 3 Replies
  • 3 Replies
  • Samuel Preston

    Member
    May 8, 2025 at 9:42 am

    We removed ours a couple of years ago and received only minimum pushback.? We have the RAVE Guardian app for our University Committee and really made the push to communicate that.? We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.

    I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious.? When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.

    We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.??

    Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.

    ——————————
    Samuel Preston
    Director of Public Safety
    University of Southern Indiana
    Evansville IN
    United States
    ——————————
    ——————————————-
    Original Message:
    Sent: 05-07-2025 10:39
    From: Perry Soule
    Subject: Emergency Call Boxes

    Hello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?

    I’m interested in understanding how you are approaching the maintenance and future of these systems.

    Thanks in advance for any insights you can provide.

    Best regards,

    Perry 

    ——————————
    Perry Soule
    Director – Campus Safety
    The Culinary Institute of America
    Hyde Park NY
    United States
    ——————————

    • Michael C. Powell

      Member
      May 9, 2025 at 9:15 am

      We have not “removed” the blue light phones, per se’. A couple of years ago we did repair several and yes, it was difficult to find parts, and expensive to upgrade. At that point, we decided that as phones became inoperable, we would not repair them and remove.? This way it would slowly happen over time and be less expensive. We also felt if it was still working, better to keep them online. We do have scketchy cell service in many areas. We are also using the RAVE Armor App, with the mobile blue light feature in their hand.for calling our dispatch and giving coordinates of locations.

      Mike

      ——————————
      Michael C. Powell
      Director of Public Safety
      Tidewater Community College
      Norfolk VA
      United States
      757.822.1783
      ——————————
      ——————————————-
      Original Message:
      Sent: 05-08-2025 09:42
      From: Samuel Preston
      Subject: Emergency Call Boxes

      We removed ours a couple of years ago and received only minimum pushback.  We have the RAVE Guardian app for our University Committee and really made the push to communicate that.  We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.

      I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious.  When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.

      We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.  

      Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.

      ——————————
      Samuel Preston
      Director of Public Safety
      University of Southern Indiana
      Evansville IN
      United States
      ——————————

      Original Message:
      Sent: 05-07-2025 10:39
      From: Perry Soule
      Subject: Emergency Call Boxes

      Hello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?

      I’m interested in understanding how you are approaching the maintenance and future of these systems.

      Thanks in advance for any insights you can provide.

      Best regards,

      Perry 

      ——————————
      Perry Soule
      Director – Campus Safety
      The Culinary Institute of America
      Hyde Park NY
      United States
      ——————————

      • Perry Soule

        Member
        May 12, 2025 at 2:30 pm

        Thank you everyone for the feedback.

        Perry? ?

        ——————————
        Perry Soule
        Director – Campus Safety
        The Culinary Institute of America
        Hyde Park NY
        United States
        ——————————
        ——————————————-
        Original Message:
        Sent: 05-09-2025 09:14
        From: Michael C. Powell
        Subject: Emergency Call Boxes

        We have not “removed” the blue light phones, per se’. A couple of years ago we did repair several and yes, it was difficult to find parts, and expensive to upgrade. At that point, we decided that as phones became inoperable, we would not repair them and remove.  This way it would slowly happen over time and be less expensive. We also felt if it was still working, better to keep them online. We do have scketchy cell service in many areas. We are also using the RAVE Armor App, with the mobile blue light feature in their hand.for calling our dispatch and giving coordinates of locations.

        Mike

        ——————————
        Michael C. Powell
        Director of Public Safety
        Tidewater Community College
        Norfolk VA
        United States
        757.822.1783
        ——————————

        Original Message:
        Sent: 05-08-2025 09:42
        From: Samuel Preston
        Subject: Emergency Call Boxes

        We removed ours a couple of years ago and received only minimum pushback.  We have the RAVE Guardian app for our University Committee and really made the push to communicate that.  We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.

        I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious.  When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.

        We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.  

        Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.

        ——————————
        Samuel Preston
        Director of Public Safety
        University of Southern Indiana
        Evansville IN
        United States

        Original Message:
        Sent: 05-07-2025 10:39
        From: Perry Soule
        Subject: Emergency Call Boxes

        Hello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?

        I’m interested in understanding how you are approaching the maintenance and future of these systems.

        Thanks in advance for any insights you can provide.

        Best regards,

        Perry 

        ——————————
        Perry Soule
        Director – Campus Safety
        The Culinary Institute of America
        Hyde Park NY
        United States
        ——————————

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