Emergency Call Boxes
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Emergency Call Boxes
Posted by Perry Soule on May 7, 2025 at 10:40 amHello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?
I’m interested in understanding how you are approaching the maintenance and future of these systems.
Thanks in advance for any insights you can provide.
Best regards,
Perry?
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Perry Soule
Director – Campus Safety
The Culinary Institute of America
Hyde Park NY
United States
——————————Perry Soule replied 9 months ago 3 Members · 3 Replies -
3 Replies
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We removed ours a couple of years ago and received only minimum pushback.? We have the RAVE Guardian app for our University Committee and really made the push to communicate that.? We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.
I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious.? When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.
We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.??
Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.
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Samuel Preston
Director of Public Safety
University of Southern Indiana
Evansville IN
United States
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Original Message:
Sent: 05-07-2025 10:39
From: Perry Soule
Subject: Emergency Call BoxesHello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?
I’m interested in understanding how you are approaching the maintenance and future of these systems.
Thanks in advance for any insights you can provide.
Best regards,
Perry
——————————
Perry Soule
Director – Campus Safety
The Culinary Institute of America
Hyde Park NY
United States
——————————-
We have not “removed” the blue light phones, per se’. A couple of years ago we did repair several and yes, it was difficult to find parts, and expensive to upgrade. At that point, we decided that as phones became inoperable, we would not repair them and remove.? This way it would slowly happen over time and be less expensive. We also felt if it was still working, better to keep them online. We do have scketchy cell service in many areas. We are also using the RAVE Armor App, with the mobile blue light feature in their hand.for calling our dispatch and giving coordinates of locations.
Mike
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Michael C. Powell
Director of Public Safety
Tidewater Community College
Norfolk VA
United States
757.822.1783
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Original Message:
Sent: 05-08-2025 09:42
From: Samuel Preston
Subject: Emergency Call BoxesWe removed ours a couple of years ago and received only minimum pushback. We have the RAVE Guardian app for our University Committee and really made the push to communicate that. We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.
I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious. When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.
We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.
Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.
——————————
Samuel Preston
Director of Public Safety
University of Southern Indiana
Evansville IN
United States
——————————Original Message:
Sent: 05-07-2025 10:39
From: Perry Soule
Subject: Emergency Call BoxesHello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?
I’m interested in understanding how you are approaching the maintenance and future of these systems.
Thanks in advance for any insights you can provide.
Best regards,
Perry
——————————
Perry Soule
Director – Campus Safety
The Culinary Institute of America
Hyde Park NY
United States
——————————-
Thank you everyone for the feedback.
Perry? ?
——————————
Perry Soule
Director – Campus Safety
The Culinary Institute of America
Hyde Park NY
United States
——————————
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Original Message:
Sent: 05-09-2025 09:14
From: Michael C. Powell
Subject: Emergency Call BoxesWe have not “removed” the blue light phones, per se’. A couple of years ago we did repair several and yes, it was difficult to find parts, and expensive to upgrade. At that point, we decided that as phones became inoperable, we would not repair them and remove. This way it would slowly happen over time and be less expensive. We also felt if it was still working, better to keep them online. We do have scketchy cell service in many areas. We are also using the RAVE Armor App, with the mobile blue light feature in their hand.for calling our dispatch and giving coordinates of locations.
Mike
——————————
Michael C. Powell
Director of Public Safety
Tidewater Community College
Norfolk VA
United States
757.822.1783
——————————Original Message:
Sent: 05-08-2025 09:42
From: Samuel Preston
Subject: Emergency Call BoxesWe removed ours a couple of years ago and received only minimum pushback. We have the RAVE Guardian app for our University Committee and really made the push to communicate that. We did increase signage with the Public Safety emergency number and also added 1/10 mile markers along our trails so a caller would know where they were along the trail.
I also spoke to several groups on campus and asked them what they liked about the poles on campus, and they all said they could call if they were being followed by someone suspicious. When I followed up with “Would it be better to call on their cell and remain mobile verses going to a static pole and stopping?” most students dropped their concerns.
We also leveraged the fact that the University was doing a fiber optic upgrade and we were able to use the conduit from the poles to run the fiber and add some cameras.
Our mistake was that even though we communicated this throughout the University our recruitment team kept the information about the poles in their campus visit script and appeared shocked when they were gone.
——————————
Samuel Preston
Director of Public Safety
University of Southern Indiana
Evansville IN
United StatesOriginal Message:
Sent: 05-07-2025 10:39
From: Perry Soule
Subject: Emergency Call BoxesHello, I wanted to ask about the emergency call boxes installed around our campus. Have any organizations considered removing them recently due to factors such as limited usage, since most students carry cell phones, or challenges in sourcing replacement parts?
I’m interested in understanding how you are approaching the maintenance and future of these systems.
Thanks in advance for any insights you can provide.
Best regards,
Perry
——————————
Perry Soule
Director – Campus Safety
The Culinary Institute of America
Hyde Park NY
United States
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