[Bryant Jackson]

Andrea,

This is a situation where we dig into our available resources. Our student counseling center will conduct outreach. We may have housing professional staff do a check-in, or even the dean of students. Our goal is to show the student we care and that we have resources available to assist them. Sometimes this takes time and multiple attempts.

Happy to chat!

Bryant?

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Bryant Jackson, Ed.D.
Chief of Police
University of South Dakota
Vermillion SD
United States

3rd Vice President
IACLEA
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Original Message:
Sent: 11-18-2025 14:44
From: Andrea Westbrook
Subject: Protocol for psychosis in campus housing/residence?

Hi everyone,

Does anyone have any processes or protocols around supporting students experiencing first episode psychosis or a psychotic episode in student housing or residence?  Those situations where security have repeat calls from neighbours who are concerned about yelling, disruption, etc., but it hasn’t reached a point the person is apprehendable under your mental health act. Would love to connect if anyone has tackled this.

Thanks, Andrea

Andrea W. Westbrook (she/her)

Manager, Complex Communities

Community Safety Department

T 437-871-9362

andreaww@yorku.ca | yorku.ca

Division of Vice-President Finance & Administration | YORK UNIVERSITY

218 William Small Centre

4700 Keele Street Toronto ON, Canada M3J 1P3 

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Andrea Westbrook
Manager of Complex Communities
York University
Toronto ON
Canada
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