[Shawna Woodberry]

Hi Murray,

 

We use Crisis Intervention Training via local Police Services.  It’s a one-week course.

 

FYI, thanks,

 

Ivan

 

——————————————-
Original Message:
Sent: 4/8/2025 9:14:00 AM
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————

[Darren Dumoulin]

Hi Murray,

we also use to provide NVCI but have opted for an in-house de-escalation training designed for front line staff which is mandatory for anyone requesting panic button alarms in their offices.? We have also recently modified the training for faculty in a classroom setting which has been well received and given by a member of my team with a faculty member who helped develop the modified class.?

hope this helps.??

——————————
Darren Dumoulin
Director, Campus Safety and Prevention Services
Concordia University – Montreal, Quebec
Montreal QC
Canada
——————————
——————————————-
Original Message:
Sent: 04-08-2025 09:13
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————

[Doug Lawrence]

I would like to know more about your panic buttons.

 

——————————————-
Original Message:
Sent: 4/8/2025 9:51:00 AM
From: Darren Dumoulin
Subject: RE: Crisis Intervention Training

Hi Murray,

we also use to provide NVCI but have opted for an in-house de-escalation training designed for front line staff which is mandatory for anyone requesting panic button alarms in their offices.  We have also recently modified the training for faculty in a classroom setting which has been well received and given by a member of my team with a faculty member who helped develop the modified class. 

hope this helps.  

——————————
Darren Dumoulin
Director, Campus Safety and Prevention Services
Concordia University – Montreal, Quebec
Montreal QC
Canada
——————————
——————————————-
Original Message:
Sent: 04-08-2025 09:13
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————

[Robert Kilfoyle]

Hi Mike,?

At Humber, we switched over to a program called Stop Harms.? ?It is very customizable and has been well-received by our community.

Feel free to reach out to David Yen on my team for more detailed information.? It was his initiative to bring this training into Humber and he facilitates most of the training conducted on campus.? ?David.Yen@humber.ca

Regards,

Rob

——————————
Rob Kilfoyle, CPP, CMM lll Security Executive
President Elect – IACLEA Board of Directors
Director, Dept. of Public Safety and Emergency Management
Humber College
Toronto, ON
Canada
——————————
——————————————-
Original Message:
Sent: 04-08-2025 09:13
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————

[Christopher Carson]

Hello Murray, we as well used to teach NVCI and moved away due to the costs that you mention! We now teach, basically the same thing, less costly and more flexible, remote training, no hands-on training though! Its called AVADE® Self-defense Training (SAF 102).

 

My two trainers really appreciate it and so do participants.

 

Thanks,

 

Chris

 

 

Christopher Carson|Director, Security Services and Parking & Transportation| Campus Public Safety – Directeur Service de Sécurité et Service de stationnement & Transport | Direction de la protection et de la prévention | McGill University – Université McGill | 805 Sherbrooke West # 120 | Montreal, Quebec, Canada, H3A 0B9 |Tel: (514) 398-4557| Fax: (514) 398-5186

 

 

 

For All Emergencies contact |Pour toute urgence contacter: (514) 398-3000

 

 

Do you really need to print this email?  Think about the environment … | Devez-vous vraiment imprimer ce courriel ? Pensons à l’environnement …

 

This communication is directed solely to the person(s) listed above, and may not otherwise be distributed, copied or disclosed. If you have received this email in error, please notify the sender immediately by telephone or by return email and delete this communication and any copy immediately. // La présente communication s’adresse uniquement au(x) destinataire(s) susmentionné(s) et ne peut être distribuée, copiée ou utilisée à quelque autre fin. Si vous avez reçu la présente communication par erreur, veuillez en aviser l’expéditeur et la détruire sans en faire de copie.

 

——————————————-
Original Message:
Sent: 4/8/2025 9:14:00 AM
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————

[Karl Thorp]

Karl Thorp reacted to your message:

——————————————-
Original Message:
Sent: 4/10/2025 4:20:00 PM
From: Christopher Carson
Subject: RE: Crisis Intervention Training

Hello Murray, we as well used to teach NVCI and moved away due to the costs that you mention! We now teach, basically the same thing, less costly and more flexible, remote training, no hands-on training though! Its called AVADE? Self-defense Training (SAF 102).

 

My two trainers really appreciate it and so do participants.

 

Thanks,

 

Chris

 

 

Christopher Carson|Director, Security Services and Parking & Transportation| Campus Public Safety ? Directeur Service de S?curit? et Service de stationnement & Transport | Direction de la protection et de la pr?vention | McGill University ? Universit? McGill | 805 Sherbrooke West # 120 | Montreal, Quebec, Canada, H3A 0B9 |Tel: (514) 398-4557| Fax: (514) 398-5186

 

 

 

For All Emergencies contact |Pour toute urgence contacter: (514) 398-3000

 

 

Do you really need to print this email?  Think about the environment … | Devez-vous vraiment imprimer ce courriel ? Pensons ? l’environnement …

 

This communication is directed solely to the person(s) listed above, and may not otherwise be distributed, copied or disclosed. If you have received this email in error, please notify the sender immediately by telephone or by return email and delete this communication and any copy immediately. // La pr?sente communication s’adresse uniquement au(x) destinataire(s) susmentionn?(s) et ne peut ?tre distribu?e, copi?e ou utilis?e ? quelque autre fin. Si vous avez re?u la pr?sente communication par erreur, veuillez en aviser l’exp?diteur et la d?truire sans en faire de copie.

 

——————————————-
Original Message:
Sent: 4/8/2025 9:14:00 AM
From: Murray Skeggs
Subject: Crisis Intervention Training

Good Morning folks,

For the past 20 years, Queen’s University Campus Security and Emergency Services has been offering Crisis Intervention Training.  We have always had 1-2 trainers of CPI products, previous NVCI, and Prepare, currently Verbal Intervention.   During the pandemic when training stopped, CPI removed Prepare from their catalog and replaced it with Verbal Intervention. Thus requiring myself and another staff member to certify as trainers for this product. 

Unbenounced to us, we have to recertify every 2 years by taking a refresher course, at a cost of $3000 each. Prepare training only required we teach a minimum number of courses a year to keep our certification, so this new process has budget implications.  Not to mention the cost of the workbooks has doubled compared to the Prepare training.

We are looking for other options to provide this type of training to University staff, in house is ideal, so a train the trainer option is best.  We could build our own, however it’s helpful to have a certification to fall back on from a risk perspective.

What are your institutions doing to provide this training to the staff?

Thanks,

Murray

——————————
Murray Skeggs
Manager, Security Risk and Training
Queen’s University
Kingston ON
Canada
——————————